Frequently asked questions
What is the return policy?
Please refer to our return policy
How much does shipping cost?
We provide free shipping on all orders
When will I get my order?
Order would generally take 8 - 14 days to arrive. You can track your order using "Track My Order"
Can I change or cancel my order?
We aim to process orders as fast as possible usually within 24hrs, if the order has not yet shipped we are able to change or cancel your order.
What if I don't receive my order?
Contact us at support@oalus.com an we will help you to resolve issue depending on your requirements
How do I return an Item?
Please contact us at support@oalus.com and we will guide you on how to return the item.
How can I contact OALUS?
Please contact us at support@oalus.com